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In-App Emergency & Location Disclaimer

Emergency & Location Services

Before using the Need Help feature or accepting a live location sharing request, please read and understand the following information.

Important Information

  • ICEcard can send your location and relevant details when you use Need Help, submit applicable reports, or use live location sharing with a service provider you have accepted.
  • Participating emergency service providers and your emergency contacts may receive this information when the relevant feature is used.
  • ICEcard is a technology platform. ICEcard does not operate ambulances, police, or fire services.
  • We do not guarantee that anyone will respond, how quickly they will respond, or that your location will always be accurate or available.
  • In an immediate or life-threatening emergency, call your local official emergency number directly.
  • You can stop live location sharing at any time through the ICEcard App.
  • Location permission can be granted, denied, or changed through your device Settings.

By tapping “I agree”, you confirm that you have read and accept the End User License Agreement (EULA) and understand the limitations described above.

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The ICEcard app supports, and does not replace, 112, ambulance, police, fire services, doctors, hospitals or clinical judgement. In an emergency, call 112.

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